Information Technology Services
Desktop Services
- Complete PC hardware support - Maintain, troubleshoot, and repair of Desktops/Laptops
- Software Support - Windows XP/Vista/7/8/10/Upcoming 11, Microsoft Office Applications, Office 365, Quickbooks, Peachtree Accounting and many others
- Ancillary Equipment support - Printers / MFPs / Fax / Copiers / Scanners / etc.
Server Services
- Complete Server hardware support - Maintain, troubleshoot, and repair
- OS Support - Microsoft Windows Server 2000/2003/2008/2012/2016/2019/2022(Released Aug/2021) / Domain(Normal and Hybrid) and Non-Domain
- Software Support - Microsoft Exchange / Microsoft SQL / Solidworks / Hosted Exchange / Hosted SQL / Hybrid Server setups
- Backup Software/Hardware Support - Cloud / NAS / External Hardware
Network Services
- Multi Vendor Equipment(Routers/Firewalls/Switches/NAS/Wireless) Support - Maintain, upgrades, and configuration
- Some Vendors include - Sonicwall/Fortinet/Netgear/D-Link/Synology/QNAP/Dell/HP/Cisco/Ubiquiti and many others
- Web Camera / Monitoring
- Wireless a/b/g/n/ac/ax(Wifi 6) networks
- Cell / GSM / CDMA / PCS Amplifier Set-ups
- VPN/SSL-VPN Solutions
Data / Phone Communications
- Vendor/ISP Orders for different types of internet service - Cable/DSL/Fiber/Wireless/T-1/Bonded T-1s/Satellite
- Vendor Orders for different types of phone service - Analog/SIP/Voice T-1
- Inside Wiring Support - Office CAT5e/CAT6/Fiber data cabling
- Phone system Programming/Provisioning - Nortel/Avaya/Cisco/Shoretel/Hosted Options(e.g. RingCentral/8x8)/VOIP
Facilities and Logistics
- Warranty Services - Exercising existing warranties on current and future equipment
- Hardware/Software Inventories - Managing IT Assets
- Documentation Services - Manuals / Training
- Purchasing/Recommendations - Resellers / Vendors