Information Technology Services

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Desktop Services
  • Complete PC hardware support - Maintain, troubleshoot, and repair of Desktops/Laptops
  • Software Support - Windows XP/Vista/7/8/10, Microsoft Office Applications, Office 365, Quickbooks, Peachtree Accounting and many others
  • Ancillary Equipment support - Printers / MFPs / Fax / Copiers / Scanners / etc.
Server Services
  • Complete Server hardware support - Maintain, troubleshoot, and repair
  • OS Support - Microsoft Windows Server 2000/2003/2008/2012/2016/SBS Server Administration / Domain and Non-Domain
  • Software Support - Microsoft Exchange / Microsoft SQL / Solidworks / Hosted Exchange / Hosted SQL / Hybrid Server setups
  • Backup Software/Hardware Support - Cloud / NAS / External Hardware
Network Services
  • Multi Vendor Equipment(Routers/Firewalls/Switches/NAS/Wireless) Support - Maintain, upgrades, and configuration
  • Some Vendors include - Sonicwall/Fortinet/Netgear/D-Link/Synology/QNAP/Dell/HP/Cisco and many others
  • Web Camera / Monitoring
  • Wireless a/b/g/n/ac networks
  • Cell / GSM / CDMA / PCS Amplifier Set-ups
  • VPN/SSL-VPN Solutions
Data / Phone Communications
  • Vendor/ISP Orders for different types of internet service - Cable/DSL/Fiber/Wireless/T-1/Bonded T-1s
  • Vendor Orders for different types of phone service - Analog/SIP/Voice T-1
  • Inside Wiring Support - Office CAT5e/CAT6/Fiber data cabling
  • Phone system Programming/Provisioning  - Nortel/Avaya/Cisco/Shoretel/Hosted Options(e.g. RingCentral/8x8)/VOIP
Facilities and Logistics
  • Warranty Services - Exercising existing warranties on current and future equipment
  • Hardware/Software Inventories - Managing IT Assets
  • Documentation Services - Manuals / Training
  • Purchasing/Recommendations - Resellers / Vendors